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Financial Policy

financial-policy

Payment Information & Insurance

Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage. Payment is due at the time of the service. For your convenience, we are in-network with several insurance companies. If you have any questions about the insurance companies that we are in-network with or questions about your account, please call us at 859-780-2550 and we are happy to clarify things for you.

If you have dental insurance, as a courtesy we are happy to verify your benefits and submit the claim to your insurance company electronically on your behalf. Depending on the type of your insurance coverage we may require you to pay a predetermined portion for the treatment you received.

Here are some of the payment options that we offer for our patients.

  1. Pay in full for treatment and receive reimbursement from your insurance company directly. This payment method results in the fastest reimbursement and quickest settlement for you. For your convenience, we accept Mastercard, Visa, Discover, and American Express cards. We offer a 5% discount for payment in full with a debit card.
  2. Pay the estimated patient portion of treatment, leaving a credit card on file with our office to cover any remaining balance* due after your insurance paid their portion of the claim. Any overpayment will be promptly refunded to you.
  3. We offer convenient financing through Lending Club Patient Financing.
Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage.

*Most insurance companies will respond within four to six weeks. After that, you will receive a “Text to Pay” message from our office for any unpaid balance. Please call our office if your balance due doesn’t reflect insurance payment within that time frame. Any remaining balance after this time frame is your responsibility. Your prompt payment of the amount due is appreciated. After 60 days 1.5% monthly interest charge will be applied to your balance and after 90 days any unpaid balance will be sent to collections.